FAQ
Q: CAN I RESERVE A CHARACTER TO PURCHASE AT A LATER DATE?
All accounts are sold on a first come first serve basis. We do not offer account holding services.
Q: DO YOU OFFER ACCOUNT TRADING?
We do not offer direct account trading. If you wanted to trade your account for one of ours you would need to first sell your account. Then after getting paid buy the new account you want.
Q: CAN I SPLIT PAYMENTS ON TO MULTIPLE CARDS?
Yes, if you needed to split payments on to multiple cards you will just need to visit our live-chat or put in a support ticket and we will help you with that.
Q: WHAT PAYMENT METHODS DO YOU ACCEPT?
We offer all major debit / credit card payments to buy an account. We also offer Skrill, Zelle, Cryptocurrency, and many other payment methods. If you want to use Western Union please contact us through our support center for details.
Q: MY ORDER WAS PROCESSED BUT I NEVER GOT MY ACCOUNT!
Make sure to check your spam folder or junk mail box after purchase. Account information takes up 20 minutes for delivery. Once verification is completed account information is delivered.
Q: HOW DO I RECEIVE A QUOTE FOR MY ACCOUNT?
Quotes are processed through email within 24 hours. To get your quote you will need to fill out the sell form and then a manager will reply with your offer.
Q: WHY IS MY QUOTE SO LOW?.
There are many sites out there that will offer a price that seems to good to be true with no intentions of actually paying. While the quote may feel low keep in mind we do have to be able to re-sell the account after paying you for it. We also will price match any legitimate competitor as we are confident in our prices.
Q: HOW CAN I GET PAID?
We offer many different payment methods such as Skrill, Zelle, Wise, Bank Wire, and Company Check.
Q: I THOUGHT PURCHASING ACCOUNTS WAS ILLEGAL?
Buying and selling online gaming accounts is not against the law. While buying or selling an account is against the EULA it does not break any laws and we ensure this transaction is completely safely. We have been doing business in this industry for over 15 years and know hot to ensure safety.
Q: WHAT WARRANTY DO YOU OFFER ON YOUR ACCOUNTS?
Every account we sell comes with our lifetime warranty free of charge. You can read about this in detail on our warranty page at https://www.accountdynasty.com/pages/lifetime-warranty. As we have been in the industry for over 15 years we know how to ensure account safety which is how we are able to have a recovery rate under 3%
Q: WHAT IS YOUR REFUND POLICY?
Due to the nature of this industry all sales are final once the account has been delivered. You can read the full terms of our refund policy at https://www.accountdynasty.com/policies/refund-policy
Q: HOW IS ACCOUNT INFORMATION DELIVERED?
Account information is delivered to your payment email within 20 minutes during our hours of operation. Make sure to check your spam folder if you have not seen it. Keep in mind verification may be needed depending on your payment method.
Q: WHAT INFORMATION COMES WITH MY ACCOUNT?
When you buy an account from us you get full access to both the game account and the linked email that comes with the account. Due to US privacy laws we are not able to give you any of the original owners private or personal information.
Q: HOW LONG DOES IT TAKE TO GET NEW ORDERS?
If you have never purchased from us in the past then verification may be needed depending on your payment method. This can often be something as simple as a piece of junk mail sent to you. Once the verification process is completed account information is delivered within 20 minutes.
Q: WHAT ARE YOUR HOURS OF OPERATION?
We are open from 10AM-12AM EST daily. We are closed for major US holidays. Any order made outside of our hours of operation will be delivered as soon as we open.
Q: HOW LONG DOES IT TAKE TO SELL MY ACCOUNT?
Payments for selling an account to us are sent within 24 hours.
Q: WHAT GAMES DO YOU GUYS PURCHASE?
We are currently buying accounts for Fortnite, OSRS, World of Warcraft, RS3, League of Legends, and Clash of Clans.